Export Sales Manager (SSR VINA Hubs) – Ho Chi Minh, Vietnam

Position: Export Sales Manager
Department: Sales
Reports to: Board of Directors
Working Location: The Manor Officetel, 89 Nguyen Huu Canh Street, Thanh My Tay
Ward, Ho Chi Minh City

DESCRIPTION

1. Job Purpose

Develop and implement export sales strategies for key markets (USA, EU, Japan, South
Korea, Middle East).
Achieve revenue and profit targets while ensuring sustainable market growth and
compliance with international wood industry standards.
Build, manage, and develop a high-performing export sales team.

2. Key Responsibilities

a. Strategy & Market Development
Conduct market research and analysis to identify growth opportunities.
Develop business plans for target markets, agents, and distributors.
Participate in international trade fairs and exhibitions to explore new opportunities.
b. Sales & Contracts
Negotiate, sign, and manage international trade contracts.
Manage risks related to international trade (payment terms, exchange rates, shipping, and
legal issues).
Ensure sales revenue, profit margin, and market expansion targets are met.
c. Operations Management
Coordinate with Production, R&D, QA/QC, and Logistics to ensure on-time delivery and
product quality.
Ensure compliance with international certifications (FSC, CARB, EPA, CE, EUTR).
Manage and optimize B2B/B2C e-commerce channels.
Provide regular business performance reports and cost–profit analysis.
d. Team Management
Recruit, train, and develop the export sales team.
Build KPI systems and performance-based compensation schemes.
Coach team members on product knowledge, international trade practices, and crosscultural communication.

REQUIREMENTS

1. Qualifications and Experience

Bachelor’s degree in International Business, Foreign Trade, Export-Import, or Marketing.
Minimum of 5 years of experience in wood or furniture export; at least 1–2 years in a team
leader or key account management position.
Fluent in English; knowledge of Japanese, Korean, or Chinese is an advantage.
Strong understanding of Incoterms, international trade practices, and wood industry
certifications (FSC, CARB, EPA, EUTR, CE).
Strong leadership, negotiation, analytical, and decision-making skills.
Experience using B2B platforms such as Alibaba or Amazon Business is preferred.

2. Benefits

Attractive income package including base salary, sales commission, and phone/travel
allowances.
Opportunities for international business trips and participation in international trade fairs.
Professional and international working environment with a clear career development path.
Full participation in social insurance and other company welfare policies in accordance with
labor regulations.

3. KPI Framework (Reference)

Export revenue by region: 35%
Number of new customers and customer retention rate: 20%
On-time delivery rate and customer complaint ratio: 20%
Staff KPI achievement rate and teamwork effectiveness: 15%
Reporting accuracy, timeliness, and policy compliance: 10%

BENEFITS

1. Income
Competitive salary based on capability and market standards.
Monthly, quarterly, and yearly KPI performance bonuses.
Holiday bonuses and year-end bonuses based on company business performance.
2. Benefits and Allowances
Full participation in Social Insurance, Health Insurance, and Unemployment Insurance as
required by law.
Allowances: lunch and phone allowance (if applicable).
Annual salary review based on performance and KPI results.
3. Working Environment
Professional export-oriented working environment.
Opportunities for career advancement following the defined development path.
4. Additional Benefits
Annual company trips and team-building activities.
Training programs to enhance sales skills and professional development.