Search
Order

SSR Vina's Business Policy

Privacy Policy

SSR VINA is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

  • Full name
  • Email address
  • Phone number
  • Company name
  • Country/region
  • Inquiry details or messages

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring URLs

3. How We Collect Information

We collect information through:

  • Contact forms on our websites

  • Request for quotation (RFQ) forms

  • Direct communication via email or phone

  • Cookies and analytics tools (e.g., Google Analytics)

4. Purpose of Data Collection

We use your information to:

  • Respond to inquiries and provide quotations

  • Communicate with potential and existing B2B customers

  • Improve our website, products, and services

  • Conduct legitimate marketing activities (only where permitted)

We do not use your information for deceptive, misleading, or unlawful purposes

5. Sharing of Information

We respect your privacy and do not sell or rent your personal data.

We may share information only in the following cases:

  • With your explicit consent

  • With trusted service providers supporting our business operations (e.g., hosting, analytics)

  • When required by law or legal authorities

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure hosting environments

  • Access control and data protection procedures

However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for business and legal purposes, or until a user requests deletion.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at:
Email: [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Support advertising and remarketing efforts

You can control or disable cookies through your browser settings.

10. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics

  • Google Ads

These services may collect information in accordance with their own privacy policies.

11. Business Transparency

SSR VINA is a legitimate B2B manufacturer and global supplier of wood products.
We do not impersonate any other brand or entity, and we operate with full transparency in our business practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Company Name: SSR VINA
Address:  G-12, The Manor Officetel, 89 Nguyen Huu Canh Streets, Thanh My Tay Ward , Ho Chi Minh City
Email: [email protected]
Phone: +84 901 336 659

Financial Transparency Policy

1. Purpose and Scope of Application

The financial transparency policy is established to ensure clarity, openness, and honesty in the company’s financial activities. This policy applies to the entire financial system, including financial reporting, budget management, income and expenditure, and related financial transactions.

  • Honesty & Accuracy: All financial information must be fully recorded, accurate, and reflect the true financial status of the company.
  • Public Disclosure & Accessibility: Important financial reports must be published on time in accordance with legal and internal company regulations.
  • Legal Compliance: Financial activities must comply with current accounting, tax, and legal regulations.
  • Supervision & Auditing: A regular financial monitoring and auditing mechanism must be in place to ensure transparency and prevent fraud.
  • All income and expenses must be clearly recorded in the accounting system.
  • The approval process for expenditures must be conducted by authorized management levels.
  • All financial transactions must have valid documentation and be stored in compliance with regulations.
  • Employees are responsible for complying with the company’s financial regulations and immediately reporting any suspicious financial activity.
  • Any fraudulent, concealed, or improper financial behavior will be strictly handled according to internal policies and legal regulations.

Innovation And Improvement Policy

1. Purpose and Scope of Application

This policy aims to encourage and promote a culture of continuous improvement and innovation across the company. It applies to all departments, employees, and partners involved in the company’s innovation activities.

  • Encouraging Creativity: The company provides an environment where individuals can propose creative ideas to enhance work efficiency and improve product/service quality.
  • Supporting Experimentation: The company is committed to providing the necessary resources to test and implement new initiatives.
  • Continuous Improvement: Constantly refining processes, technologies, and business models to increase productivity and operational efficiency.
  • Collaboration and Sharing: Innovation stems not only from individuals but also from collaboration among teams, departments, and partners.
  • Products/Services: Enhancing quality, design, and features to better meet customer needs.
  • Work Processes: Automating and optimizing internal processes to reduce costs and improve efficiency.
  • Technology Application: Encouraging the adoption of new technologies to boost productivity and competitiveness.
  • Customer Service: Innovating customer engagement and service strategies to enhance customer experience.
  • Idea Rewards: Improvement ideas that demonstrate practical benefits will be evaluated and rewarded.
  • Fostering an Innovative Environment: The company organizes brainstorming sessions, workshops, and training programs to stimulate creative thinking.
  • Proposal Submission and Implementation: Employees can submit proposals through an internal system, and feasible suggestions will be considered for implementation.
  • Leadership Team: Provides direction and commits to implementing innovation policies within the company.
  • Specialized Departments: Supports the evaluation and execution of innovative ideas.
  • Employees: Proactively propose initiatives and participate in improvement activities.
  • This policy will be periodically reviewed to ensure its relevance and adjusted when necessary.
  • The effectiveness of innovation initiatives will be measured based on criteria such as productivity, cost savings, quality improvement, and customer satisfaction.